Moving internationally is one of life’s most significant transitions, and choosing the right moving company can make the difference between a smooth relocation and a nightmare experience. With thousands of moving companies competing for your business, it’s crucial to know how to evaluate quotes properly and avoid common scams that plague the international moving industry.
Before diving into comparisons, you need to understand what should be included in a legitimate international moving quote. A comprehensive quote should detail packing services, transportation methods, insurance coverage, customs clearance, and delivery timelines. Reputable companies provide itemized breakdowns that clearly explain each cost component, from origin services in your current location to destination services in your new country.
The quote should specify whether prices are binding or non-binding estimates. Binding quotes guarantee the final cost won’t exceed the quoted amount, while non-binding estimates can fluctuate based on actual weight and additional services. Understanding this distinction helps you avoid unexpected costs during your move.
Several warning signs can help you identify dishonest moving companies before you become a victim. Extremely low quotes that seem too good to be true often are exactly that. Scammers use lowball estimates to win your business, then demand additional payments or hold your belongings hostage until you pay inflated fees.
Be wary of companies that demand large upfront payments or request payment only in cash. Legitimate international movers typically require modest deposits and accept various payment methods including credit cards and checks. Door-to-door salespeople who pressure you to sign immediately should also raise red flags, as reputable companies allow time for consideration and comparison.
Companies without proper licensing and insurance represent another significant risk. International movers should hold Federal Motor Carrier Safety Administration (FMCSA) numbers and appropriate international moving licenses. Always verify these credentials through official government databases rather than trusting company websites alone.
While cost is important, focusing solely on price can lead to poor decisions. Service quality, reliability, and company reputation often matter more than saving a few hundred dollars. Research each company’s track record through Better Business Bureau ratings, online reviews, and industry certifications.
Insurance coverage deserves special attention when comparing quotes. Basic coverage often provides minimal protection based on weight rather than actual value. Full replacement value coverage costs more but protects your belongings at their current market value. Compare coverage options carefully and consider purchasing additional protection for valuable items.
Timeline reliability is crucial for international moves, especially when coordinating with work schedules or housing arrangements. Some companies promise unrealistic delivery windows to win business, then fail to meet commitments. Look for companies that provide realistic timelines with clear explanations of potential delays.
Asking the right questions helps you evaluate companies more effectively and uncover potential issues. Start by requesting detailed explanations of all charges, including potential additional fees for stairs, elevators, or long carries. Understanding these costs upfront prevents surprise charges later.
Ask about the company’s claims process and dispute resolution procedures. Legitimate companies have established processes for handling damaged or lost items, while scammers often become unresponsive when problems arise. Request references from recent international customers and follow up with these contacts about their experiences.
Inquire about storage options and associated costs. International moves sometimes require temporary storage due to customs delays or timing issues. Understanding storage fees and policies helps you budget accurately and avoid unexpected expenses.
Reputable international moving companies typically conduct in-person or detailed virtual surveys before providing binding quotes. These surveys allow movers to assess the actual volume of belongings, identify special handling requirements, and provide accurate estimates.
Be suspicious of companies that provide quotes over the phone or through email without seeing your belongings. Accurate international moving quotes require detailed inventory assessments that can’t be conducted remotely without proper visual inspection.
During surveys, experienced estimators should ask detailed questions about your belongings, note fragile items, and explain the packing process. They should also discuss customs requirements for your destination country and any restricted items that cannot be shipped.
Professional international movers maintain memberships in industry associations like the International Association of Movers (IAM) or FIDI Global Alliance. These organizations require members to meet strict standards and provide dispute resolution services. Verify membership status through official association websites rather than relying on company claims.
Check the company’s FMCSA safety record and complaint history through the official FMCSA website. Companies with numerous safety violations or customer complaints should be avoided regardless of their quoted prices. State licensing requirements vary, so verify that companies hold appropriate licenses for your origin and destination locations.
Research the company’s financial stability through business rating services and industry publications. International moves can involve significant time gaps between payment and delivery, making financial stability crucial for ensuring your belongings arrive safely.
International moving insurance differs significantly from domestic coverage, with various options providing different levels of protection. Basic coverage often provides minimal compensation based on weight rather than actual value, making it inadequate for most household goods.
Full replacement value coverage protects belongings at their current market value but costs more and may include deductibles. Some items like jewelry, artwork, or electronics may require separate coverage through specialized policies. Compare insurance options carefully and consider purchasing additional protection for valuable items.
Understanding the claims process is equally important. Some companies handle claims internally, while others work with third-party insurance providers. Clarify procedures for filing claims, required documentation, and typical resolution timelines before selecting a company.
After gathering multiple quotes and conducting thorough research, create a comparison matrix that weighs price, services, reputation, and reliability. Remember that the cheapest option rarely provides the best value, especially for complex international moves.
Consider the total cost of ownership, including potential additional fees, insurance costs, and the value of your time dealing with problems. A slightly higher quote from a reputable company often provides better value than a low quote from an unreliable provider.
Trust your instincts when making the final decision. If something feels wrong during your interactions with a company, consider other options. Your peace of mind during this major life transition is worth the investment in a trustworthy moving partner.
When you’re ready to make your international move from Chicago, choose Allied International for professional, reliable service you can trust. Our experienced team understands the complexities of international relocations and provides transparent, comprehensive quotes without hidden fees or surprises.
As your Chicago international movers, we handle every aspect of your move with the expertise and care your belongings deserve. From detailed in-home surveys to white-glove delivery at your destination, Allied International ensures your international move exceeds expectations. Contact us today for a free, no-obligation quote or call us at 877-685-0355 and discover why families and businesses choose Allied International for their most important moves.
We carefully and methodically pack and crate your items, ensuring their safe and secure arrival. We take pride in the expert packing, crating, and handling of your possessions.
Our aim is to have your belongings safely and quickly transported to your new location, with a focus on customer service and your utmost satisfaction.
We provide you with a personal moving coordinator. You can check in any time you wish, connecting to the same person who will be very familiar with your particular custom moving plan.
