FAQs

GET YOUR FREE MOVE QUOTE NOW!

OR CALL

+1 877-685-0355

to start your free move quote!

Questions Asked Before the Move

What time of year is the best time to relocate?

The busiest times for Allied International is during the summer months, May 15 – September 15. At the end of these months, the volume of shipments is extremely heavy. This is the case for all professional moving companies.

Take all the factors into consideration when deciding on the best time for you to move. If you have some flexibility in your schedule, provide Allied International with a five day window for loading your shipment. This will allow our team who schedule the drivers and crew members greater flexibility when scheduling your move. If possible, be flexible with your destination timeframe as well. Keep in mind that you most likely are not the only shipment on the truck. If you stay flexible, it should make a difference.

Will you provide me with a free estimate?

Allied International is pleased to offer all our customers a FREE in home estimate. We will come to your home and do a complete survey of the items you will be relocating to come up with an estimated moving cost. To schedule an estimate click here.

When should I contact Allied International for a moving estimate?

Please try to provide Allied International with as much notice as possible, especially if you are moving during the busy season as noted above. Six weeks from the actual move date is not too early for estimators to come into your home to complete what they refer to as a “visual survey of your household goods shipment.” Add even more time to make a decision if you are obligated by your employer to submit estimates for approval. Then call the us to confirm your booking and schedule your packing, loading and delivery dates. This timeframe can be shortened in the off peak season which is September 15 through May 15.

What will take place during a FREE in home estimate?

A consultant from Allied International will arrive at your home to complete a visual survey of your items. Once this is completed, the consultant will calculate the weight, packing cost and any other charges related to your move. Remember that the relocation consultant must clearly see what you are moving in order to provide you with an accurate estimate. Crawl spaces, attics and cluttered closets can be deceiving, so organize your house before the relocation consultant arrives.

The consultant will most likely go through all your cabinets and closets or looks under beds and on top of cabinets. He or she must be able to see what is moving and possibly needs packing. If you know of items that are out of view, be certain to point them out to the relocation consultant. If there are items you will be eliminating, be sure to point them out.

One word of caution that can save you a great deal of trouble on loading day. Get rid of all items you do not plan to move. Otherwise, there may not be enough space for your shipment. This will not occur on one or two small items, but if you anticipated eliminating an entire bedroom suite and do not do so, it is quite possible that this could violate the integrity of your binding estimate and/or cause the driver to run out of space.

Packing Questions

Is it ok to leave belongings in drawers of my dresser?

Allied International recommends that all of your loose items be packed in boxes to prevent loss or damage. All drawers should remain empty.

What should I do with my jewelry and other valuable items?

Items of extraordinary value such as jewelry, money, antiques and stamp collections can be included in your shipment, provided that you notify your local moving representative of these items before packing and moving day. Allied International strongly recommends that you carry irreplaceable and expensive articles with you or make other arrangements for their transport.

In the moving industry, items worth more than $100 per pound are considered to be articles of “extraordinary” value. To be assured that a claim involving these articles is not limited to minimal liability, complete and sign the high value inventory form. Also be sure to sign the “Extraordinary (Unusual) Value Article Declaration” box on the Bill of Lading.

Ask your Allied International consultant to provide you with an explanation of the process. This is a confusing but important task, so make sure that you clearly understand the rules prior to load day.

Do I need to prepare my appliances before moving them?

If you will be moving appliances such as washers, dryers and refrigerators, they must be disconnected, and the washer must have a stabilizer installed. The member of Allied International who will perform your estimate can help you understand how these items are serviced. We may be able to provide you with local service providers that can handle this type of service.

Can I move my plants?

If you have plants, be sure to discuss that with your estimator. There are many regulations regarding moving plants to other countries so you will need to research the rules. It is not recommended to move plants as they may not be able to handle the heat and the stress of a move and will die.

Will Allied International load all the boxes that I pack?

Yes, as long as the team of drivers from Allied International considers them safe for relocation. Be sure that all boxes are taped on the top and the bottom securely.

Do I need to purchase blankets to cover my furniture?

The moving team of Allied International will use stretch-wrap to cover your furniture. This stretch-wrap is a heavy, clear plastic wrap that protects your furniture from being soiled.

Relocating Process

Suggestions for moving day

Allied International may ask you to choose a 5 day window from which your goods will be loaded. The amount of days in what is referred to as a load spread depends upon the size of your shipment and the time of the year when your shipment is loaded. Try to remain flexible during the busy season by allowing for extra days on your load spread to have a better chance of securing a truck and driver to load your shipment.

Your personal customer service representative and/or driver will contact you at least 24 hours prior to load day to let you know time of arrival. If any changes have occurred, you should discuss that then. Some examples of changes that may take place is that the street in front of your home is now under construction, preventing the large over-the-road truck to get near your home or you may have not completed the packing as something unanticipated took you away from packing. If this should happen, contact your Allied International as soon as possible so that they can send out professional packers to complete the job for you.

Make sure your home is ready for the team of movers. Helpful ideas are moving anything off the porch and walkways that may obstruct movement of your goods out of the home. Taking doors of the hinges ahead of time if certain items will not fit through. Removing all small throw rugs from traffic areas that could cause the driver or crew to trip or slip.

Our team of movers will come prepared but it is always thoughtful to offer water or Gatorade, especially on hot summer days.

Can I track my shipment once it leaves?

Yes.
Allied international provides online shipment tracking so you can check on the status of your shipment throughout its transport.

Will you inform me when my shipment is going to be delivered?

You will be able to track your shipment throughout the whole relocation process. We will also keep track of it and if there are any issues we will update you immediately. Once your belongings have reached your final destination, your personal international moving specialist will contact you. Once we have arrived to your new home, our team will unload your items into the designated rooms and proceed to unpack your goods carefully. We will also remove any packing materials and debris.

Questions Related to Pricing and Paperwork

Can you explain what a binding estimate is?

A binding estimate is a contract that specifies, in advance, the precise cost of your relocation based on the services requested or deemed necessary at the time of the Free in home estimate. If additional services are requested or required at either origin or destination, the total cost will increase.

Can you explain what a non-binding estimate is?

A non-binding estimate charges you according to the actual weight of your shipment and the actual cost of the services that are performed. You will still go though the estimating process to determine what your shipment may cost.

To verify the weight of your shipment, the driver will weigh his trailer prior to loading your shipment. Once your shipment is on board, the driver will weigh his trailer again. All other charges will be calculated at your origin address. If there are any additional charges that are incurred during the delivery process, the driver will provide you with the additional cost. This is a rare event, but it may occur.

Will you inform me when my shipment is going to be delivered?

You will be able to track your shipment throughout the whole relocation process. We will also keep track of it and if there are any issues we will update you immediately. Once your belongings have reached your final destination, your personal international moving specialist will contact you. Once we have arrived to your new home, our team will unload your items into the designated rooms and proceed to unpack your goods carefully. We will also remove any packing materials and debris.