Planning an international move from Chicago can feel overwhelming, especially when you’re navigating unfamiliar regulations, customs requirements, and logistics across multiple countries. Choosing the right international moving company is crucial to ensuring your belongings arrive safely and on time at your new destination. To help you make an informed decision, we’ve compiled the most important questions you should ask when evaluating Chicago international movers.
Before entrusting your belongings to any moving company, verify their credentials. Ask to see their Federal Maritime Commission (FMC) license for ocean shipments and their International Association of Movers (IAM) membership. These certifications demonstrate that the company meets industry standards and regulations for international relocations. Additionally, confirm they carry adequate insurance coverage for international shipments, as domestic coverage typically doesn’t extend overseas.
International moves involve numerous complex steps, from packing and customs documentation to destination delivery. Ask for a detailed breakdown of what’s included in their service package. Does it cover professional packing, customs clearance, door-to-door delivery, and unpacking at your destination? Understanding exactly what services are provided helps you avoid unexpected costs and ensures all aspects of your move are professionally handled.
Navigating international customs requirements is one of the most challenging aspects of an overseas move. Ask about the company’s expertise in handling customs documentation for your specific destination country. Do they provide assistance with required forms, inventory lists, and prohibited items guidance? A reputable international mover should have extensive knowledge of customs regulations and maintain relationships with customs brokers in destination countries.
Request a comprehensive written estimate that includes all potential charges. Ask about the base moving costs, packing materials, insurance, customs fees, destination charges, and any additional services. Understand when payments are due and what payment methods are accepted. Be wary of companies requiring large upfront payments or those with significantly lower estimates than competitors, as this could indicate hidden fees or substandard service.
International movers typically offer several moving options with different timeframes and costs. Ask about sea freight containers (both full container loads and shared containers), air freight options, and expedited services. Understand the transit times for each method and how they handle the logistics from your Chicago home to the departure port or airport. This information helps you choose the option that best fits your timeline and budget.
International shipments face unique challenges including longer transit times, multiple handling points, and varying climate conditions. Ask about their packing methods, quality of materials used, and how they protect fragile or valuable items. Do they use professional-grade packing materials designed for international shipments? How do they handle climate-sensitive items during ocean transit or extreme weather conditions?
Despite best efforts, damage or loss can occur during international moves. Ask about their insurance options, coverage limits, and the claims process. Do they offer full replacement value protection or just basic coverage? How quickly are claims processed, and what documentation is required? Understanding the claims process upfront helps you make informed decisions about additional insurance coverage.
A reputable international moving company should readily provide references from recent customers who made similar international moves. Ask for contacts of clients who moved to your destination country or region. Additionally, check their Better Business Bureau rating, online reviews, and any industry awards or recognition. This research helps you gauge their reliability and customer satisfaction levels.
International moves can face unexpected delays due to weather, customs issues, or logistical challenges. Ask how the company handles delays and what their communication process looks like throughout your move. Do they provide tracking information and regular updates? How can you contact them if questions arise during transit? Clear communication protocols are essential for peace of mind during an international relocation.
Understanding the destination process is crucial for planning your arrival. Ask about customs clearance procedures, delivery scheduling, and any additional costs at the destination. Do they have partners or offices in your destination country? Who handles the final delivery and unpacking services? Will someone be available to assist with any issues that arise upon arrival?
If you have vehicles, pets, plants, or other special items, ask about the company’s experience and procedures for handling these unique shipment requirements. Each category has specific regulations and requirements that vary by destination country. A knowledgeable international mover should be able to guide you through these specialized shipment processes or connect you with appropriate specialists.
International logistics can be unpredictable, so ask about the company’s contingency planning. How do they handle port strikes, natural disasters, or other disruptions? Do they have alternative routes or methods available? Understanding their backup plans demonstrates their experience and commitment to completing your move successfully.
When evaluating Chicago international movers, remember that the lowest price isn’t always the best value. Focus on finding a company that demonstrates expertise, professionalism, and transparent communication. Take time to ask these questions, compare responses, and verify credentials before making your final decision.
An international move is a significant life change, and choosing the right moving partner can make the difference between a stressful ordeal and a smooth transition to your new home. By asking these essential questions, you’ll be well-equipped to select a Chicago international moving company that meets your needs and ensures your belongings arrive safely at your new destination.
At Allied International, we understand the complexities of international relocations and are committed to providing transparent, professional service that gives you confidence throughout your moving journey. Call us at 877-685-0355 or get a free quote now to get started!
We carefully and methodically pack and crate your items, ensuring their safe and secure arrival. We take pride in the expert packing, crating, and handling of your possessions.
Our aim is to have your belongings safely and quickly transported to your new location, with a focus on customer service and your utmost satisfaction.
We provide you with a personal moving coordinator. You can check in any time you wish, connecting to the same person who will be very familiar with your particular custom moving plan.
